Refund policy

Thank you for shopping with SmoothingGlow. We stand behind our products with a 60-Night Calm Guarantee.

60-Night Calm Guarantee
Every Order is backed by our 60-Day Guarantee. If you don't notice any difference within 60-days of your delivery, contact us and we'll refund you in full — no return of the product required.

How to request a refund
Contact us through our Contact page within 60 nights of delivery, and include your order number. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery with a photo of the item and your order number, and we will arrange a replacement or refund at no cost to you.

Order cancellations
If you need to cancel or change your order, contact us as soon as possible. We can only cancel orders that have not yet been processed for shipping.

Contact us
For any questions about this policy, please reach out through our Contact page.